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Faq

SRC Medical is located in the United States in the Boston area.

We invite you to contact us at:

SRC Medical, Inc.
263 Winter Street
Hanover, MA 02339

We are a contract manufacturer of plastic applicators AND plastic or glass dropper assemblies for the medical, pharmaceutical, and consumer healthcare industries.

We are honored to have developed strong, long-lasting partnerships with many of the top 10 global pharmaceutical and personal health care companies over the past 48 years, shipping domestically and internationally. We are proud of our reputation to offer a quality product at a competitive price.

Please view our detailed standard and custom product listings.

Explore our contract manufacturing capabilities.

SRC was established in 1972, injection molding various product lines. Over the past 48 years, we have grown our family-owned and operated business to a 40,000 square foot modernized facility proudly serving the leading medical, pharmaceutical, and consumer healthcare companies in the world.

A new, state-of-the art 40,000 square foot facility is under construction to expand our manufacturing and storage capabilities.

Please visit our facilities page and about page for further details.

New customers, please call our customer service department during our normal business hours— 8AM – 4PM (EST) Monday – Friday to set up a new account.

Current customers may may also email or fax us your purchase order.

To place an order, we will need a Purchase Order stating the following:

  • Item number
  • Item description
  • Item Cost (provided by customer service)
  • Quantity

Standard Products are shipped in full case quantities. The quantity depends on the item and packing of that item.

Custom Products are run to meet the requested quantity in full case but there are times when there is a variance and we ship all that are available.

All shipments can be +/-10% of confirmed ship quantity.

All orders are shipped via carrier of customer choice, FOB Hanover MA, Freight Collect — INCO Terms — EXWORKS.

For more information, please speak with a customer service agent during our normal business hours— 8AM – 4PM (EST) Monday – Friday.

SRC has an unparalleled commitment to quality, continuous improvement, and regulatory compliance—implementing customer-focused quality management systems. 

SRC is an ISO13485 certified company. We are compliant to the requirements of the Food and Drug Administration (FDA) for both Medical Devices and Pharmaceuticals, and are certified to the requirements of European regulations for CE (European Conformity) Marking.

  • Registered with the FDA as a Contract Manufacturer
    • Registration #1218347
  • Compliant to 21 CFR Part 820 Quality System Regulation
  • Certified to EN ISO 13485:2016 Quality System
    • Certificate Number FM 82720
  • CE certified for metrology—manufacturing of reusable, graduated, vaginal cream applicators.
    • Certificate number CE 80534
  • Product inspections based on ANSI/ASQC Z1.4:2003 sampling
  • Support to 21 CFR Part 210/211 with our Pharmaceutical customers

SRC Medical, Inc. maintains an inventory on high-volume, non-custom products and will ship inventory on a first in, first out (FIFO) ordering system.

We specialize in cream, suppository and tablet vaginal applicators and dropper assemblies for the medical, pharmaceutical, and consumer healthcare industries.

A complete listing of our standard items may be found here.

To determine lead times and/or to place an order, please call our customer service department during our regular business hours— 8AM – 4PM (EST) Monday – Friday.

Current customers may may also email or fax us your purchase order.

Our Account Team welcomes the opportunity to arrange a tour of our manufacturing facilities and discuss your custom product requirements. Contact us to speak with an Account Manager.

If you have a custom product you would like to discuss, we are happy to assist our customers with taking an idea to a fully-finished molded product at a competitive cost with design control and risk analysis.

An overview of our contract manufacturing capabilities may be found here.

A full listing of our standard items may be found here.

Standard dropper assembly options may be found here.

Custom dropper assembly options may be found here.

Applicators may be found at the following links:

Yes, a complete listing of open positions may be found on our Careers page.

We welcome the opportunity to assist you. Please contact us with any additional questions you may have. Our goal is to provide outstanding customer service.